Travel insurers update claims policy amidst COVID-19 pandemic – CTV News

15March 2020

TORONTO– One insurance provider is giving Canadians less than 10 days to return home or danger losing their travel insurance as many companies reveal updated policies amidst the COVID-19 pandemic and new federal regulations.

On March 13, the federal government informed Canadians to avoid all non-essential travel outside the country due to the fact that of the COVID-19 pandemic.

While many service providers are still enabling cancellation and medical coverage for travel reserved prior to the March 13 statement, at least one insurer has actually put a time frame on both.

RSA Canada stated in a statement Friday that trip cancellation, disruption and emergency situation medical protection was limited to a 10-day duration following the government’s announcement.

“If a travel advisory is released after departure, medical protection for that location is limited to a duration of 10 days from the date of the travel advisory or official notification was issued,” the declaration stated. The group included that the timeline might be gotten used to a period that is “reasonably required for you to safely leave the nation, area or location.”

In a declaration to late Sunday, RSA “security and well-being of our customers is our leading concern,” but that protection “can differ on a case-by-case basis.”

“We are striving to communicate straight with our partners and consumers,” a representative for the company wrote in an e-mail. “We encourage all customers to read their policy closely and refer to the information that we have actually supplied on our site.” A representative for the Canadian Life and Medical Insurance Association, which represents 99 percent of Canada’s life and medical insurance business, said Sunday that there are no such limitations among its insurance companies.

“We are not familiar with any CLHIA member companies that are restricting medical at this time,” a statement to checked out.

Earlier this month, some Canadian travel insurance companies began stopping coverage for cancellations connected to COVID-19, calling the coronavirus a “known” concern. Among the first insurers to limit protection were TuGo since March 4 and Manulife since March 5. “Manulife has actually figured out that COVID-19 is now considered a known event,” Manulife said in a statement to

Since then, more insurance providers have followed suit. On March 11, Allianz Global Support upgraded its policy for journeys reserved on or before that date, the very same day the World Health Organization formally called the coronavirus spread a “pandemic.” Some insurance companies upgraded their policies later on that week, when the Canadian government provided the travel advisory on March 13.

Green Shield Canada, a not-for-profit benefits provider, stated some medical insurance claims would still be thought about as long as they are non-coronavirus concerns.

“Due to the Canadian travel advisory released March 13, GSC standard travel plans will not cover any emergency situation travel expenses connected to the coronavirus (COVID-19) for visitors leaving Canada after the advisory was provided,” the company stated on social networks.

“While medical claims particular to the coronavirus would not be covered while travelling, unassociated occurrences (e.g. a fall, mishap, cardiovascular disease) would still be thought about, subject to the terms of your plan.”


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