My family has a really similar experience this year.
If I might offer zero stars I would. A family member of mine went here for some deal with their automobile because it was close to their house and their kid knew the owners son. The initial work was for an oil leakage repair work.
They ended up blowing up the motor and treating my household like trash!! The owner has awful customer care and is SO disrespectful. He chewed out them on the phone and kept their vehicle for 3 weeks. He declined to deal with my mama due to the fact that she would not let him yell at her and she could not be manipulated! He kept stating it would be all set however then would push the go back. He acted like my household was crazy for being so upset about them blowing up their motor that had no problems prior to them bringing it in. They did something messed up with the timing belt, attempted to start the vehicle up and then blew the motor.
The owner declined to provide his insurance coverage information and FORCED my father into letting them put a junk backyard motor in it. He kept claiming it is a lot better than anything insurance would cover. He declined to offer a warranty on it also!
I would not let them work on my car if it broke down in front of their store. I wish my household looked at their Google and yelp evaluations before ever coming here. Do not trust them with your cars, not even for an oil modification. They got their vehicle back and the check engine light that wasn’t on to begin with CAME ON! The speakers aren’t working and my father will not let my mother drive it and says don’t trust it might break down! These individuals are CROOKS!!