Know your rights with airline refunds during coronavirus pandemic – KING5.com

19May 2020

You can always ask for a refund, and in some cases you are entitled to one.

SEATTLE– Airlines have actually been pretty stingy when it concerns supplying complete refunds nowadays.

The coronavirus pandemic has considerably lowered travel, and airlines are feeling it. However as more Americans battle financially, many require actual money instead of vouchers if they cancel a flight due to COVID-19. Many airline companies have actually offered coupons with an expiration

date. Because vouchers have no money value, some customer supporters say you’re better off scheduling a trip using your coupon and then taking out a travel insurance plan that covers bankruptcies. RELATED: United States and Canada extend border shutdown to June 21

Elaine Chao, U.S. secretary of transport, just recently composed in a USA TODAY op-ed that the Department of Transport is closely keeping track of airline practices concerning refunds, as lots of guests deal with monetary uncertainty. Your credit card might bail you out, but it’s not a guarantee. Numerous are unwinding refund guidelines for travel-related purchases so it’s worth asking.

You likewise may wish to attempt going to social media to log your grievance or perhaps wait up until closer to your travel date to see if an airline company cancels your flight.

If an airline cancels your flight, you are actually entitled to a refund, and it’s backed by the law. Some airline companies are defaulting to vouchers, but you can press them on getting a refund if the cancellation is on their end– and the Department of Transportation just recently said those refunds need to be prompt.

RELATED: Everett’s Paine Field suspends guest service from May 22 to August 1 If an airline files for insolvency, there’s

no assurance you’ll get a refund. And if there is a government bailout, understand that cash is to help the company and its staff members instead of consumers.

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