I had countless loose ends to wrap up when my brother died. Lots of phone tag and chasing my tail. Lots of people giving me their condolences and then providing absolutely no help whatsoever. Lots of frustration and tears. Happily, my experience with The Miller Insurance Agency was the complete opposite. Gretchen actually LISTENED. She offered her sincere condolences. Then she took care of my insurance needs with professionalism, compassion, and efficiency. Now Gretchen is taking care of my parents' insurance needs. I have tremendous peace of mind knowing they're getting the same level of care and service. So grateful!
Excellent service. We have been with The Miller Insurance Agency for 13 years and as my family and businesses grow, Ben Miller and Gretchen Vaughn and Lynn Urionaguena are an outstanding team. I have so many amazing policies with them. Not to mention that we lost our home to a house fire 2 years ago and thanks to them, we had amazing coverage that protected us and sheltered us right away. A true life saving experience. We will forever be grateful.
Steve came highly recommended, and has lived up to that recommendation. He has helped with a couple policies now, and has not disappointed. He is professional, knowledgeable, and was able to fit into our timelines and costs. As an added bonus, Steve has a happy, positive perspective on life and made the experience enjoyable.
Goes beyond what's anticipated for insurance.... it's YOUR insurance agency. To have an agent personally call you with great news about premium cost drop? High five! Who wouldn't love saving money, especially during this time? Gretchen absolutely made a great start to '21 for ALL of us!
Having a local insurance agent and office has proven to be of GREAT benefit AGAIN. Thank you so much for my annual insurance review and recommendations to lower our insurance costs! I never received a review from my previous 1-800 insurance company. Having Lynn and Gretchen in our corner is awesome as we navigate all the nuisances of auto, property, rental, and home insurance needs. One of the best decisions I have made in recent years was switching to Ben Miller and his team for our insurance needs. Spectacular, no other word is more fitting for this team!!!!
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