My agent, Ariel Paine, was a true professional and a pleasure to deal with. He took the time to answer all my questions in detail, had the answers for me, and is quick to respond to my emails and phone calls. Made picking State Farm a no brainer for both my car and home owners insurance needs. I very happy with the coverages policies and the low rates are amazing.Thanks again Ariel!!
Kate is an absolute dream!!! What a valuable asset to the already incredible Jean Wall agency! Kate took care of not only a policy change for me, but she helped set me up with the information I need for my new vehicle too! She is poised and professional! Kate is hands down the best agent/service/representative I have spoken with in my lifetime! I look forward to the next time I get to work with her! It’s people like Kate who make choosing an agency easy. Thank you!!!
Speaking with Ariel is always great. Have never had a question go un-answered when I was asking Ariel about setting up car insurance for the first time. Much appreciated.
Ariel is amazing. He has a great sense of humor just when you need it and gets things done on time and correctly. He is the reason we have stayed and plan to stay with State Farm.
Today I had to add another vehicle to our existing policy and I worked with Hector Licea with Jean Wall Office over the phone. Hector was super attentive and provided me multiple options to lower my premium. He ran different scenarios to ensure the policy met my requirements and stayed within my budget. In the end I even got an additional 5% off by enrolling “Drive Safe and Save”. All in all, the entire experience was pleasant, professional and courteous, I even got the temporary insurance card and binder agreement within 15 minutes via email. Long story short, I really appreciate the fact that he was so patient with me and the whole discussion was about cost savings without compromising requirements or benefits. He even applied the same discount on my other vehicle. Thank you Hector it’s a pleasure working with you. Cheers!!
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