Made the entire process very complicated without prompt responses. All the while trying to rip me off and make me pay for more and making me feel guilty for the policy I was trying to buy. Even cancelling the policy was terrible when I decided I’d rather deal with people who actually care about their customers.
Great customer service from Chandra. I was expecting mediocre rates, but ended up getting $40 cheaper than what I was expecting monthly
Chandra is amazing to work with. She does not do pressure sales. She is easy to work with and very caring. SHE HAS EXCEEDED MY EXPECTATIONS!!!She understood that I only had weekends off to purchase a car, however on her day off she drove over an hour and half to the office and provide insurance just so I could take my car home from the dealership. Now that is dedication. I have been working with Chandra for many years and would say she is one; if not the best Agent he has ever had .
This agency will rip you off every chance they get. Would not recommend. I was a State Farm customer for over 10 years and this was the one agency that did not work with me through a simple issue, even though it was in their full power to do so. Their leadership problems stem from the top down, so it is reflected throughout the entire agency. Save your money. Go elsewhere and you'll get better service and rates. These people should be ashamed of themselves. If there were an option to leave 0 stars I would have.
My experience with Greg Nunn's State Farm Office has been outstanding over the years. When I needed to make a policy change or had a policy inquiry, the team provided expedient and accurate information. The one time I needed to file a claim when my vehicle was stolen, the matter was taken care of promptly. I highly recommend this State Farm Office.
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