26August 2020
Newest doxoINSIGHTS customer survey information also shows leading consumer bill pay concerns are hassles of numerous logins and anxiety about biller security
SEATTLE–( COMPANY WIRE)–doxo, the innovative web and mobile costs pay service, today released its latest doxoINSIGHTS report, Consumer Bill Pay Understandings, which demonstrates how Americans feel about paying their expenses and what they believe would enhance their experience and financial outcome. Breaking Down Bill Pay Perceptions & & Barriers doxoINSIGHTS survey information exposes the understandings and options sought by consumers for their expense payments. 83% feel improving monetary health is the top incentive for paying expenses Customers
sense of accomplishment( 77%) as a lot more motivating factors for remaining on top of costs than by reducing the stress and anxiety of falling back (34 %). 61 %discover managing multiple biller website logins the top costs pay inconvenience With many expense companies and numerous site logins
- to manage, security reasons are cited as customers’ number one issue. 61% of households do not like having numerous accounts to pay their bills 53% are stressed over biller website security 49 %are concerned with concealed biller fees 48% unintentionally miss out on due dates 46% get irritated with just how much time it takes 29% mention issues with biller websites Security concerns in particular have actually increased over the previous year
- . Over 150M consumers have had payment or identity information compromised in recent hacks of U.S. businesses. Over 900 towns and billers were hacked in 2019 alone. 84% understand what they would alter to enhance costs pay Consumers are clear about the enhancements that would&make bill pay much easier– highlighting much easier ways&to stay on top of upcoming bills and manage all their bills in a consistent, mobile-friendly method. The top 4 enhancements are: Email pointers for upcoming bills due: 70% of respondents desire routine reminders
- to help them track due dates Mobile-friendly: In an increasingly mobile-first world, 59% are looking for mobile-friendly apps from to remain on top of their bills To-do lists: 58% would like an all-in-one to-do list to handle and pay their costs across the board Single, protected login: 54% wish to have the ability to pay all their expenses
- from a single set of login credentials, rather than having to manage different credentials for each specific biller” The results of the most recent doxoINSIGHTS report are clear: customers know precisely what they wish to make the expense pay experience much better,” stated Jim Kreyenhagen, doxo’s VP of Marketing
- and Consumer Solutions.” However the reality is that these top four enhancements are challenging, so doxo’s costs pay network directly resolves these obstacles for consumers and businesses alike– enabling them to much better keep pace with fintech innovation, eliminate surprise costs, and meet top tier privacy and security requirements. doxo solves these common pain points, bridging
the space between consumers’ and billers’ needs.” The average home pays 12 recurring home bills consisting of rent/mortgage, healthcare, oral insurance coverage, auto insurance coverage, car loans, cable/internet & phone, life insurance coverage, utilities, and alarm & security. Typically, repeating expense payments consist of$ 914 for the typical United States Family, not consisting of lease and home mortgage payments. And this does not include & the additional$ 577 in hidden costs pay expenses each year. In order to attend to customer requirements for improved security and achieve much better monetary health, earlier this year, doxo introduced doxoPLUS,&an all-in-one costs pay membership with 5 necessary defenses for customers. This includes$ 1,000,000 of identity theft defense in addition to overdraft, late cost and credit score security. doxoPLUS empowers users with the tools to stay ahead on bills and enhance their monetary health, while getting rid of the covert costs of bill payment. About doxoINSIGHTS leverages customer surveys and doxo’s unique aggregate costs pay information set consisting of actual expense payment activity to confirmed family service&providers&throughout the country. doxo bill pay statistics combine the broadest readily available information set for analyzing real family payment activity, pulling from over 4 million paying consumers throughout all 3,007 U.S. counties. doxo’s payment network covers over 65,000 billers in 45 various service categories and enables payments using bank accounts, credit cards or debit cards. This distinctively broad statistical foundation powers doxoINSIGHTS reports– discovering essential trends for home monetary and expense payment
habits. About doxo
doxo offers simple, secure all-in-one expense payment to any biller, with any payment approach, on any device. A doxoPLUS subscription includes free bank payments and 5 essential monetary defenses that increase household monetary health. Through these services, doxo currently serves over four million paying users who can pay to over 65,000 local and national companies, making doxo the biggest expense pay directory in the country. Billers on the network make money directly, fast and totally free– and customers have complete costs pay self-reliance over when and how they pay their costs. doxo broadened its user base by more than 70 percent in the past year and is broadening its team to additional accelerate growth and change the costs pay landscape to focus on the client. doxo investors include MDV, Sigma Partners, and Bezos Expeditions. doxo is based in Seattle, WA.
Contacts Dotted Line Communications for doxo Jenny Davis!.?.!press@doxo.com!.?.!925-935-2558!.?.! Copyright © acrofan/Business Wire All Right Reserved Source: us.acrofan.com
Our ScoreClick to rate this post![Total: 0 Average: 0] - . Over 150M consumers have had payment or identity information compromised in recent hacks of U.S. businesses. Over 900 towns and billers were hacked in 2019 alone. 84% understand what they would alter to enhance costs pay Consumers are clear about the enhancements that would&make bill pay much easier– highlighting much easier ways&to stay on top of upcoming bills and manage all their bills in a consistent, mobile-friendly method. The top 4 enhancements are: Email pointers for upcoming bills due: 70% of respondents desire routine reminders